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See SAP Emarsys in Action

3 Minute Demo

Deliver 1:1 personalized campaigns at scale.

The customer engagement platform trusted by leading brands and innovative marketers across the globe

01 Retail Ecommerce​ Unify Your Customer, Product, And Sales Data

Unify customer, product, and transactional data

Create a single customer view that unlocks real-time customer engagement.

AI segmentation interface illustrates template options for segment creation

Create dynamic segments with AI

Use AI and predictive analytics to optimally engage customer segments based on lifecycle stage.

Flowchart diagram depicting a Win-Back Cross Channel Journey with icons and nodes showing CRM ads.

Deploy fully customizable journeys fast

From single-channel sends to sophisticated campaigns, do it all from one platform.

Web pop-ups and email ad promoting The New Spring Collection with Free Shipping Over $50.

Personalize campaigns across channels

Tailor content across every channel with ease using drag-and-drop tokens.

Dashboard with analytics displays graphs and metrics.

Access AI-powered intelligence and analytics

Let AI guide you to make smart decisions that get results fast.

Graph shows revenue growth by customer lifecycle stages; labeled categories include win-back repeat

See current and potential revenue impact

Built-in reporting shows where potential revenue and growth opportunities lie.

Watch our 3 minute demo

Deliver 1:1 personalized campaigns at scale.

Power personalization across multiple channels

Consolidated data is the single biggest hurdle for marketers to deliver personalized customer experiences. SAP Emarsys allows you to bring together data sources across your business and activate them across every marketing and commerce channel.

Power Personalization Across Multiple Channels SAP Emarsys central hub connects data (web behavior sales) to execution (SMS email) for engagement scoring and lifecycle insights.

Learn more about how personalization fits into our wider Customer Engagement Platform

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Hear it from our customers

Customer stories

More Customer Stories

Personalize omnichannel engagement to build loyalty and
grow customer lifetime value