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Zenloop

Satisfaction in action: our AI-powered CX platform enables you to collect, analyze & act upon customer feedback – now!

Zenloop

About zenloop CX Management platform

With zenloop you know how your customers are doing. You can manage unhappy customers, leverage the power of your fans, and provide actionable insights for improvement for your teams. Create easy AI-powered surveys for satisfaction measurement, NPS and beyond. Our CXM platform includes simple tools for review collection, analysis, summary, and action.
Customer Experience management made easy!

Categories

Customer Feedback/Surveys

Location

zenloop is at home in Berlin, Germany, and serve customers around the world

zenloop and SAP Emarsys

zenloop provides AI-assisted creation of surveys as well as collection, analysis & action management of customer feedback.
With the sentiment of your customer instantly available in SAP Emarsys, you can trigger individualised action to retain and grow your customer — or boost new customer sales with fan management. Zenloop also enables top-notch feedback collection in your SAP Emarsys mail campaigns using the zenloop survey creator.

zenloop and SAP Emarsys

Key Integration Capabilities

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