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Platform
Platform Overview

See how SAP Emarsys helps marketers deliver AI-powered personalized omnichannel engagement that deliver business outcomes.
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- Key Capabilities
- Channels
  - Email
  - Web
  - Digital Ads
  - SMS
  - Mobile Wallet
  - Mobile App
  - Conversational Messaging
  - Direct Mail
  - In-Store
  - Contact Center
Solutions
Solutions Overview

See how the SAP Emarsys customer engagement platform helps marketers in a range of industries deliver personalized, 1:1 experiences that deliver measurable results.
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- Solutions
Customer Stories
Company
Why SAP Emarsys

Our mission is to reimagine what’s possible for marketers by delivering AI-infused solutions that delight customers and achieve phenomenal business results.
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- Company
- Partners
Partners
Partner Connect Ecosystem

See how SAP Emarsys connects with Technology and Expert Solutions Partners to unlock additional value, revenue streams, scalability and innovation.
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- Partner Ecosystem
Resources
Customer Loyalty Index 2024, Global
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- Library
- Content Hubs

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Success Stories

#1 Most popular product in John Frieda catalog during ramp up 4X Incrementally more contacts reached 88% Purchased two or more products during ramp up campaign 2X Increase in click to open rate compared to product launch without UF+ ramp up strategy

Online Revenue Growth by 15% within 6 Months of Adoption

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Online Revenue Growth by 15% within 6 Months of Adoption

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How Adidas Runtastic Uses Real-Time Triggers to Deliver Personalized Content

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How Adidas Runtastic Uses Real-Time Triggers to Deliver Personalized Content

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The Power of Customer-Centric Personalization: +25% Revenue in Five Weeks

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The Power of Customer-Centric Personalization: +25% Revenue in Five Weeks

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Building a Best In-Class Hybrid Customer Experience Across All Channels

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Building a Best In-Class Hybrid Customer Experience Across All Channels

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How Sky Germany Increased Revenue by Using Behavioural Data to Increase Relevancy

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How Sky Germany Increased Revenue by Using Behavioural Data to Increase Relevancy

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Balancing Automation With Human-Led Marketing to Create an Award-Winning CRM Strategy

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Balancing Automation With Human-Led Marketing to Create an Award-Winning CRM Strategy

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Video

The Business big big shop is an online shopping platform...

Boosting Lifecycle Engagement for First-Time Buyers and Inactive Segments

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Boosting Lifecycle Engagement for First-Time Buyers and Inactive Segments

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More Personalization, More Retention, and More Revenue through AI-Powered Omnichannel Customer Engagement

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More Personalization, More Retention, and More Revenue through AI-Powered Omnichannel Customer Engagement

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Preventing Customer Churn by Using Actionable AI

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Preventing Customer Churn by Using Actionable AI

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Video

How Auto Replenishment Increased Active Customer Revenue 94%

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How Auto Replenishment Increased Active Customer Revenue 94%

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Leveraging Conversational Marketing to Increase Email-Attributed Web Sales

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Leveraging Conversational Marketing to Increase Email-Attributed Web Sales

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Video

Integrating Loyalty and Unifying Data to Increase Average Order Value | SAP Emarsys

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Integrating Loyalty and Unifying Data to Increase Average Order Value | SAP Emarsys

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